{"id":61000,"date":"2024-03-08T14:00:40","date_gmt":"2024-03-08T11:00:40","guid":{"rendered":"https:\/\/gsjordandev.wpenginepowered.com\/?page_id=61000"},"modified":"2024-12-30T07:42:19","modified_gmt":"2024-12-30T07:42:19","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/eshopgs.com\/jo\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<div class=\"p-pdf_iframe__page\" aria-label=\"Page 1\" data-page-number=\"1\">\n<p class=\"textLayer\"><strong><span dir=\"ltr\" role=\"presentation\">SHIPPING POLICY<\/span><\/strong><\/p>\n<p class=\"textLayer\"><span dir=\"ltr\" role=\"presentation\">Enjoy the convenience of direct delivery to your Jordanian doorstep. We <\/span><span dir=\"ltr\" role=\"presentation\">partner with a trusted courier service provider to ensure your orders arrive <\/span><span dir=\"ltr\" role=\"presentation\">efficiently and securely. During checkout, please provide accurate and <\/span><span dir=\"ltr\" role=\"presentation\">complete delivery information, including address and contact details, to <\/span><span dir=\"ltr\" role=\"presentation\">facilitate a seamless delivery process.<\/span><\/p>\n<p class=\"textLayer\"><span dir=\"ltr\" role=\"presentation\">Note that your order cannot exceed 700 JOD. Any additional items will <\/span><span dir=\"ltr\" role=\"presentation\">require you to proceed with a new order.<\/span><\/p>\n<ul>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Free Shipping:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Enjoy complimentary delivery for orders exceeding 39 JOD. <\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">For orders below 39 JOD, a standard shipping fee of 5 JOD will be applied.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Delivery Timeframe:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Expect your order to arrive within 3 to 5 business <\/span><span dir=\"ltr\" role=\"presentation\">days, starting the next business day after your order is placed (weekends and <\/span><span dir=\"ltr\" role=\"presentation\">holidays excluded).<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Delivery Coverage:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> We deliver to all locations throughout Jordan.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Order Confirmation:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Upon purchase, you will receive a confirmation email <\/span><span dir=\"ltr\" role=\"presentation\">with detailed information about your order.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Order Tracking:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Track your order&#8217;s progress by logging into your account <\/span><span dir=\"ltr\" role=\"presentation\">and accessing the &#8220;My Orders&#8221; tab.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Processing and Delivery Schedule:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Order processing and delivery occur <\/span><span dir=\"ltr\" role=\"presentation\">from Sunday to Thursday, during working hours (10:00 AM \u2013 5:00 PM), <\/span><span dir=\"ltr\" role=\"presentation\">excluding holidays.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Delivery Notification:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Within 1-2 days before delivery, you will receive a <\/span><span dir=\"ltr\" role=\"presentation\">notification from the chosen shipping company.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Delivery Attempts:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> The shipping company will attempt delivery twice. If <\/span><span dir=\"ltr\" role=\"presentation\">unsuccessful on both attempts, your order will be returned to us and <\/span><span dir=\"ltr\" role=\"presentation\">automatically canceled. The paid amount, excluding shipping fees, will be <\/span><span dir=\"ltr\" role=\"presentation\">refunded to your E-voucher account.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Shipping Company Selection:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Eshopgs reserves the exclusive right to <\/span><span dir=\"ltr\" role=\"presentation\">select the shipping company responsible for processing each order.<\/span><\/li>\n<\/ul>\n<\/div>\n<p><span dir=\"ltr\" role=\"presentation\"><br \/>\nPlease be advised that delivery times may fluctuate due to unforeseen circumstances,\u00a0such as holidays,\u00a0potential lockdown restrictions,\u00a0and peak demand periods such as promotional and sales events.<\/span><\/p>\n<p><strong>IMPORTANT DELIVERY INFORMATION<\/strong><\/p>\n<ul>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Signature Upon Receipt<\/span><span dir=\"ltr\" role=\"presentation\">:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> In some cases, a signature may be <\/span><span dir=\"ltr\" role=\"presentation\">required upon delivery of your package.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Insurance Coverage:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> We provide insurance for all packages against <\/span><span dir=\"ltr\" role=\"presentation\">theft and accidental damage during transit from Eshopgs to your <\/span><span dir=\"ltr\" role=\"presentation\">designated delivery address. Please note that insurance coverage <\/span><span dir=\"ltr\" role=\"presentation\">ceases upon delivery.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Delivery Timeframes:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> The estimated delivery times provided are for <\/span><span dir=\"ltr\" role=\"presentation\">informational purposes only and commence on the next business day <\/span><span dir=\"ltr\" role=\"presentation\">following your order placement. While we strive for prompt delivery, <\/span><span dir=\"ltr\" role=\"presentation\">unforeseen circumstances may occasionally lead to delays. Please <\/span><span dir=\"ltr\" role=\"presentation\">understand that the estimated dates do not constitute a guarantee on <\/span><span dir=\"ltr\" role=\"presentation\">our part.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Order Cancellations:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Cancellations are possible before the package <\/span><span dir=\"ltr\" role=\"presentation\">is picked up by the shipping company. However, once delivered, please <\/span><span dir=\"ltr\" role=\"presentation\">follow our established return process if you wish to cancel the order.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Gift Wrapping:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Unfortunately, gift wrapping is unavailable due to the <\/span><span dir=\"ltr\" role=\"presentation\">shipping company&#8217;s right to inspect packages for safety purposes.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Delivery Fees:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> Eshopgs reserves the right to implement, modify, or <\/span><span dir=\"ltr\" role=\"presentation\">remove delivery fees for any order at its discretion.<\/span><\/li>\n<li><strong><span dir=\"ltr\" role=\"presentation\">Tracking your order:<\/span><\/strong><span dir=\"ltr\" role=\"presentation\"> when you receive a notification from Aramex, <\/span><span dir=\"ltr\" role=\"presentation\">you can track it on Aramex.com using the key sent in the notification.<\/span><\/li>\n<\/ul>\n<div class=\"p-pdf_iframe__page\" aria-label=\"Page 2\" data-page-number=\"2\">\n<div class=\"textLayer\"><span dir=\"ltr\" role=\"presentation\">By using our website or making a purchase from our store, <\/span><span dir=\"ltr\" role=\"presentation\">you acknowledge that <\/span><span dir=\"ltr\" role=\"presentation\">you have read and understood this Policy and agree to be bound by its terms.<\/span><\/div>\n<div><\/div>\n<div><strong><span dir=\"ltr\" role=\"presentation\">For order tracking or any inquiries related to this policy, please <\/span><span dir=\"ltr\" role=\"presentation\">reach out to us at <a style=\"color: #ae2320; text-decoration: underline;\" href=\"mailto:e-care.@eshopgs.com\">e-care@eshopgs.com<\/a>.<\/span><\/strong><\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;] SHIPPING POLICY Enjoy the convenience of direct delivery to your Jordanian doorstep. We partner with a<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-61000","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eshopgs.com\/jo\/wp-json\/wp\/v2\/pages\/61000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eshopgs.com\/jo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eshopgs.com\/jo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eshopgs.com\/jo\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/eshopgs.com\/jo\/wp-json\/wp\/v2\/comments?post=61000"}],"version-history":[{"count":0,"href":"https:\/\/eshopgs.com\/jo\/wp-json\/wp\/v2\/pages\/61000\/revisions"}],"wp:attachment":[{"href":"https:\/\/eshopgs.com\/jo\/wp-json\/wp\/v2\/media?parent=61000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}