Frequently Asked Questions

We offer a flexible two methods for returns, exchanges and refunds, in-store and online. For more information please check our return policy

Yes we offer free delivery for orders above 59 USD. For more details please check our shipping policy

Yes for sure, refunds are available for online orders, for more information please check our return policy

Orders take between 3 and 5 business days to be delivered, starting the next day of your order. For more information please check our shipping policy

For sure, once you place an order and gets approved you will receive a SMS showing your tracking number. We are always glad to assist you on we-care@eshopgs.com

At the moment we deliver all over Lebanon only

Our team is always glad to handle your queries on:

• Email: we-care@eshopgs.com / ecom@eshopgs.com
• Phone:
  • WhatsApp: +961 70 353035 / +961 81 353035
  • Or: +961 1 353035 Ext: 151 / 152

You can place an order through our website www.eshopGS.com/lb or by downloading the GS mobile app.

Steps to place an order:

1. Select your item.

2. Choose the desired color and size.

3. Click “Add to Cart”.

4. Review your cart by clicking the Bag icon at the top of the page.

5. “Click “Checkout” then “ Complete order

Once completed, you will receive a confirmation email with your order details.

Need help? Contact our customer support team at +961 70 353035 or +961 81 353035.

To request an exchange for an online order, please contact us via WhatsApp at 70/353035 or 81/353035.
Kindly share your invoice and indicate the product you wish to exchange, then provide a screenshot of the replacement product selected from our website.
Once the information is received, our team will process the exchange accordingly.